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                   TERMS & CONDITIONS ARE NOW LISTED BELOW THE STOCK LIST
 
                                                     FOR ALL ORDERS, PLEASE SEND EMAILS TO CICHLUVR@AOL.COM 
  

                     FOLLOW US ON FACEBOOK FOR PICTURES, VIDEOS, UPDATES, AND MORE!

                                                                                    
                                          March 7, 2024
 

Hello everyone, please read the following announcement below in its entirety.

 

We will no longer be selling fish online, retail, to the public, and hobbyists.

We may continue to sell small amounts of fish to our wholesalers as their markets

dictate (and not necessarily cichlids), but we are closing all our retail/online operations

effective immediately.  

 

While this decision was not an easy one for us to make, it is the right one for us personally.

Thirteen years is a fantastic run for a small business that started as a passion for fish.

However, as time went on, both my wife and I realized that our passion for fishkeeping

was being eroded by the requirements of running such a large operation.  

In the end, we felt there were other things in life we wanted to experience that were not

possible with being attached to a fish selling operation. 

 

In terms of our breeders, they are now all pets for our personal enjoyment, just like any

other hobbyist.  They are not for sale.

 

To our customers across the world, words can’t express my gratitude for your support

throughout the years. None of this dream would have been possible without you giving us

an opportunity to share our fish with you.  Being in a profession that brings joy to people

is one of the most gratifying things in the world.  I cannot thank you enough.

 

Over the years, we have forged some incredible friendships with people in the fish hobby

that will remain in our lives forever, and we are eternally grateful for that. This is not the

end of our friendship, but the expansion of it as we will continue to speak daily about how

crazy life is, plan collecting trips, and share the excitement when something cool happens

in our fish tanks. 

 

Finally, to the most important person in this operation, my wife. None of this would have

been possible without her. She believed this business would work when even I didn’t,

solved all the unsolvable problems, and made the long days go by faster. 

 

Chris Biggs, The Mad Aquarist, has agreed to do a livestream next week so that we can

discuss further our decision to stop selling retail, and answer any questions you may have.

Please keep an eye out for a date and time as I would be honored if you join us.

 

Finally, this isn’t goodbye forever, this is we will see you around, and happy fishkeeping!

 

As a side note, we will keep this Facebook page as an aquatic resource for our followers

and post pictures and videos of new fish from our future collecting trips.  Unfortunately, order

inquiries will no longer be responded to at our business email.  

 

Thanks!

Dan

 
  
   
    
    
    



    
                                                                  
   
    
    
   
   
   

                       
                          TERMS & CONDITIONS
 
PLEASE READ THE TERMS AND CONDITIONS BEFORE YOU ORDER.
ANY EMAILS ON FISH NOT LISTED WILL NOT BE ANSWERED. WE DO NOT "LOCATE" FISH FOR CUSTOMERS NOR DO WE SELL OTHER VENDORS FISH. 

ALL SALES ARE FINAL. 

Minimum order is $100. This is fish only and does not include shipping, box/styro/heat, or any other fees associated with your order.  

THERE IS NO INTERNATIONAL SHIPPING UNLESS THERE IS A PRIOR ARRANGEMENT AGREED UPON BY CICHLIDS OF THE AMERICAS.

 

 

Prior to completing the transaction, the buyer of fish is responsbile for observing all laws regarding animal importation, permitting and possession of aquatic llivestock
for their home state and/or country.   

 

We DO NOT guarantee sex, color, exact size on a fish under any circumstances. We will however, do our best to select the gender and specific color
you request, but there is NO guarantee on the sex or specific color you receive.  This means we will NOT refund or replace a fish if you do not receive 
the sex you requested or a different coloration under any circumstances.  If you are looking for a particular sex or coloration, our advice is to purchase
additional fish to increase the odds of receiving that sex. 
 
We are not purveyors of fish. What is listed on our stock inventory list is what is for sale. There is no "SECRET LIST" of fish. Please order off the stock
list on our website below. If you do request a fish that is not on the stock list, you will likely not receive a response.   
 
We are also not aggregators of fish. Please do not contact us and ask for another vendor's fish. If what you want to purchase is on someone else's list,
please contact that vendor directly.   
 
The best way to contact us is via email. My email is cichluvr@aol.com. All other correspondence will be answered after email inquiries are responded to.  
If there is a dead fish upon arrival (DOA), we will GLADLY work with you to issue you a refund or to make suitable arrangements provided we are contacted 
within 4 hours after your fish arrive.  Please contact us immediately so that we can discuss how we will proceed & do not discard your DOA fish.  To claim DOA,
we WILL REQUIRE PROOF in the form of a picture of the dead fish with its tail cut off lying on the bag that it was shipped in. There are NO EXCEPTIONS to this
requirement.  There will be no DOA claims honored for negligence in timely fish pick-up. Examples of this include, but are not limited to leaving the fish outside in
the packaging in the cold or extreme heat or leaving your fish for days at the airport or post office and not picking them up.  We are also not responsible if your fish
dies any time after receipt.  We take a lot of pride in the quality of our fish and while we offer a live arrival quarentee, we cannot be responsbile if your fish dies at a
later time. My apologies for spelling this out, but our live arrival guarantee is not forever alive guarantee.  Releasing the fish from the bag ends the "arrival" period.
 
If you claim that the fish is not the species you requested, a DNA/PCR work up showing conclusive results must be provided by you of the fish to be eligible for a
refund consideration. 
We appreciate your business.  If you are in any way shape or form concerned about the health of your fish at the time of arrival, please contact us via email.
 
We stand behind the quality of our fish 100%. However, if your fish becomes sick or injured due to aggression or tank conditions after arrival, you are not 
entitled to a refund or replacement.  Aquarium conditions are not our responsibility.  

 

Shipping is Monday through Wednesday only unless previously agreed upon. Air Cargo is Wednesday, USPS, FEDEX, UPS is on Monday and Tuesday.
 
By placing an order, you automatically agree to the terms and conditions outlined above.